Our Service Standards
Blythin & Brown offer a traditional insurance broking service that is governed by our commitment to quality of advice and our professionalism.
We provide advice and insurance to customers from the whole business spectrum including SME's, Mid-Sector companies and Corporates.
Our advisors will discuss with you your requirements and tailor our service level to meet your needs. Where required we will offer personal visits to discuss the arrangement of new and renewal policies, changes to your requirements, making claims or any other matters.
You will be assigned a dedicated team of our account servicing professionals through which our service will be delivered according to the company's core values of:
- Treating customers fairly
- Efficient & effective communications
- Prompt claims service
- Delivery of all services through one point of contact
For more information on our Service Standards please contact your Commercial Account Executive, contact a member of staff on 01509 622 220 or contact us online.
- Example Service Standards Agreement (PDF, 31 Kb)